PRIVACY POLICY — GATORS SPINE & WELLNESS CLINIC
Last Updated: July 5, 2026
Gators Spine & Wellness Clinic ("Gators Spine & Wellness Clinic," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, book an appointment, or communicate with us, including via SMS text messaging.
1. INFORMATION WE COLLECT
We may collect the following information when you interact with us:
Name
Phone number
Email address
Appointment and scheduling information
Notes or messages you submit to our office (please do not submit Protected Health Information (PHI) through our web forms)
2. HOW WE USE YOUR INFORMATION
We use the information you provide to:
Respond to your inquiries
Schedule and confirm appointments
Send appointment reminders and account-related notifications
Send marketing communications, but only if you have separately opted in
Improve our services and website
3. SMS / TEXT MESSAGING
If you provide your mobile phone number and opt in to receive text messages from Gators Spine & Wellness Clinic, we may send you appointment reminders, scheduling updates, and other service-related messages, and, if you separately opt in, marketing messages about special offers, discounts, wellness tips, new services, and clinic updates.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. You can request help at any time by replying HELP, or by contacting us at [email protected] or (352) 776-8899.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as appointment scheduling, customer service, or messaging platforms, is permitted only as necessary to operate our practice. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. INFORMATION SHARING
We do not sell, rent, or trade your personal information.
We do not share your information with third parties for marketing or promotional purposes.
We may share information with subcontractors who help us provide support services (such as appointment scheduling software, customer relationship management systems, customer service tools, or messaging providers), and only as necessary to operate our practice and as permitted by law.
5. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
6. YOUR CHOICES
You may opt out of marketing or non-marketing text messages at any time by replying STOP.
You may opt back in at any time by re-submitting your consent through our website or by contacting our office directly.
You may also request that we update or delete your contact information by contacting us using the information below.
7. CHILDREN'S PRIVACY
Our services are intended for adults. We do not knowingly collect personal information from children online without the consent of a parent or legal guardian.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
9. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and enhance user experience.
Cookies are small text files stored on your device. You may adjust your browser settings to refuse cookies at any time; however, some features of our website may not function properly as a result.
We do not use cookies to collect personally identifiable information without your knowledge.
10. CONTACT US
Gators Spine & Wellness Clinic
3201 SW 42nd St, Suite 130
Gainesville, FL 32608
Phone: (352) 776-8899
Email: [email protected]